Always great customer service. Patient with me. Kind and caring and plus affordable water filtration for my Kangen water machine. So happy with the taste and result of my filtered water for my health and happiness. Thank you to Dawn, Jessica and Katrice for always being so kind and patient with me to answer all of my questions. Can’t be happier with the product and fresh clean sweet tasting Mountian water I get to enjoy from my home. Thank you Ion faucet for being better than other companies who were unable to answer my questions and concerns. Easy to install my self and didn’t take long to figure out. So happy I went with the ion faucet over other brands of water filters and systems!